In March I decided to lash out and purchase a new iPhone 4S. Last Wednesday I upgraded the operating system software… And that’s where my troubles began. Since then I have had no sound. I can’t hear people who I ring and Those who ring me, I can’t even hear the bloody thing ring. There’s no sound on any of the apps or games either.

Today I took the phone to Chadstone to repair. First I went to Vodafone where the ‘nerd’ pretended it was an unusual problem. (It ain’t, there are hundreds of pages at Apple’s online forum dedicated to this issue!) he said he could send it to the Vodafone tech but that would take between 5-10 working days to get my phone repaired.  I then went to the Apple Store where the tech again feigned disbelief at this problem. It couldn’t possibly be the software upgrade that caused this issue! Do they think I’m stupid? Do they think I wouldn’t have checked the Internet to see if anyone else has had this problem?

Anyway I have made an appointment to see a tech tomorrow to repair the phone. I think the phone is great when it works but to have a problem like this is unacceptable. They better repair the phone to my satisfaction, but I must say I’m not impressed.

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